Aidera

"Reimagine teaching: You deliver the content and AI ensures that the learners understand and successfully complete the course."

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What you'll learn

  • Fundamentals of Account Management: The importance and definition of account management. Tools and strategies to streamline account management. Key Account Management: What defines a key account and how to classify one. The importance of meaningful interactions in account management. The importance of meaningful interactions in account management.
  • Role of a Key Account Manager: How customers perceive your role versus internal expectations. Essential skills and behaviors for excelling as a key account manager.

Who is this course for

  • Salespeople who want to improve their organizational skills and account management strategies. Salespeople who want to improve their organizational skills and account management strategies.
  • Professionals aiming to enhance current client relationships and grow their key accounts.

Course content

  • Account Management Effectiveness
  • What Is Key Account Management?
  • What is the Role of a Key Account Manager?

Requirements

  • NO ENTRY REQUIREMENTS