Human Resources Courses

Join the educational programs or training that are trending on AIDERA and align with current job market demands. These courses focus on in-demand skills and knowledge areas that are growing rapidly.

ALCOHOL & DRUGS AT WORK

Skills Hub

£6.00

ALCOHOL & DRUGS AT WORK

Update March 2025

Alcohol and drug use are personal choices, but they can impact a person’s performance at work if not managed properly. This course teaches you how to recognize signs of underperformance due to alcohol or drug use and provides practical strategies for addressing this sensitive issue. Learn how to handle these situations with professionalism, maintain a safe and productive work environment, and understand the importance of addressing the issue appropriately.

• By the end of this course, participants will be able to:
• Recognize signs of underperformance caused by alcohol or drug use.
• Understand the impact of substance abuse on employee performance and overall workplace productivity.
• Learn effective approaches to address the issue of drugs and alcohol in the workplace.
• Understand the importance of handling the situation with sensitivity and respect for the affected individual and the organization.

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ANTI-MONEY LAUNDERING

Skills Hub

£6.00

ANTI-MONEY LAUNDERING

Update March 2025

If you work for a business regulated by the Money Laundering Regulations, it’s crucial to be able to spot and report suspicious activities that may indicate money laundering. This course provides a clear understanding of money laundering, why it’s a significant issue, and how to handle situations where you suspect illegal activity. By the end of this course, you’ll learn effective strategies for identifying and stopping money laundering to protect both your business and its reputation.

• By the end of this course, participants will be able to:
• Understand what money laundering is and how it can affect businesses.
• Identify suspicious activities that could indicate money laundering.
• Know how to respond appropriately and report suspicious activities to ensure compliance with Money Laundering Regulations.
• Understand the importance of stopping money laundering and its implications for business operations.

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EMAIL & THE INTERNET

Skills Hub

£6.00

EMAIL & THE INTERNET

Update March 2025

Emails and the internet are essential tools in today’s workplace, but improper use can lead to serious consequences, both professionally and legally. This course will highlight the importance of using these tools responsibly and show you the potential drawbacks and risks of careless usage. By the end of this course, you’ll have a clear understanding of how to use emails and the internet correctly, why misuse can lead to negative outcomes, and how to avoid common mistakes that could harm your career or your company’s reputation.

• By the end of this course, participants will be able to:
• Understand the correct ways to use emails and the internet in a professional environment.
• Identify the potential risks and negative consequences of improper email and internet usage in the workplace.
• Recognize the importance of maintaining professionalism when using emails and online platforms for work-related activities.

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ENVIRONMENTAL AWARENESS

Skills Hub

£6.00

ENVIRONMENTAL AWARENESS

Update March 2025

In today's fast-paced world, it's easy to get caught up in daily routines and forget about the impact we have on the environment. This course offers three practical and simple tips to help you become more environmentally conscious at work. By understanding how to integrate small changes into your professional life, you can make a significant impact on sustainability, resource conservation, and environmental well-being. This course aims to raise awareness about the importance of eco-friendly practices in the workplace and offers actionable steps to make a difference.

• By the end of this course, participants will be able to:
• Understand what environmental awareness means and why it’s important in the workplace.
• Identify simple and effective ways to incorporate environmentally friendly practices into their daily work routine.
• Implement the three key tips provided to make their work environment more sustainable and eco-conscious.

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THE FREEDOM OF INFORMATION ACT

Skills Hub

£6.00

THE FREEDOM OF INFORMATION ACT

Update March 2025

Transparency and access to public information are essential in a democratic society. This course provides a comprehensive overview of the Freedom of Information Act (FOIA) and how it enables individuals to access public records and government-held information. Participants will gain an understanding of their rights, how to make FOIA requests, and why public access to information is crucial for accountability and informed decision-making.

• By the end of this course, participants will be able to:
• Explain the Freedom of Information Act (FOIA) and its purpose.
• Understand how public access to information works and the two key ways FOIA provides access.
• Recognise the importance of public information in promoting transparency and accountability.
• Navigate the process of requesting public information and understand any exemptions or restrictions.

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HARASSMENT & BULLYING AT WORK

Skills Hub

£6.00

HARASSMENT & BULLYING AT WORK

Update March 2025

About this course: When does harmless banter and teasing turn into harmful harassment and bullying? This course shows you where to draw the line in order to prevent bullying and harassment at work. What you will learn: What is harassment and bullying at work. How to prevent harassment and bullying at work. Why preventing harassment and bullying at the workplace is of vital importance. Who’s it for: People who encounter harassment and bullying at work. People who don’t know how to handle harassment and bullying at work. Anyone who wants to know more about harassment and bullying at work.

• Define workplace harassment and bullying and recognise key warning signs.
• Understand the impact of workplace harassment on individuals and organisations.
• Identify strategies to prevent harassment and bullying and foster a culture of respect.
• Take appropriate action when faced with harassment or bullying.

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HEALTH & WELLBEING

Skills Hub

£6.00

HEALTH & WELLBEING

Update March 2025

A healthy workforce is a productive and happy workforce. This course introduces three simple yet effective strategies that every workplace can implement to enhance employee health and well-being. Participants will learn how to create a supportive work environment, foster a culture of wellness, and implement practical measures to improve overall workplace well-being.

• By the end of this course, participants will be able to:
• Understand the importance of health and well-being in the workplace.
• Identify three key strategies to optimise workplace well-being.
• Implement practical tips to enhance employee happiness, productivity, and overall well-being.
• Promote a positive and supportive work culture that values health and wellness.

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MENTAL HEALTH AT WORK

Skills Hub

£6.00

MENTAL HEALTH AT WORK

Update March 2025

Mental health is a crucial aspect of workplace well-being, yet it is often overlooked. This course highlights three key facts about mental health in the workplace, helping participants recognise signs of mental health issues in themselves and their colleagues. The course also provides practical strategies to foster a supportive and inclusive work environment, ensuring both employees and managers feel equipped to identify, address, and support mental well-being at work.

• By the end of this course, participants will be able to:
• Understand the importance of mental health in the workplace.
• Identify three critical facts about workplace mental health.
• Recognise early warning signs of mental health issues in themselves and others.
• Learn effective strategies to support employees and colleagues experiencing mental health challenges.
• Promote a positive and supportive work environment that prioritises well-being.

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QUALIFI LEVEL 3 DIPLOMA IN HEALTH & SOCIAL CARE

BSBC

£750

QUALIFI LEVEL 3 DIPLOMA IN HEALTH & SOCIAL CARE

Update March 2025

This qualification is designed to recognize and develop the expertise of individuals working in the health and social care sector, both now and in the future. It provides a career path for learners who wish to enhance their knowledge and skills within the sector. The program is aimed at those who are committed to improving their practice and advancing their careers in health and social care by offering a deeper understanding of the challenges, ethics, and standards involved in the industry. The course emphasizes independent thinking, critical analysis, and the application of knowledge to solve both familiar and unfamiliar problems, ensuring learners can meet the evolving demands of the sector. Participants will gain an appreciation for the interdisciplinary nature of health and social care service provision, engage in informed debates, and develop transferable skills that can be applied across a variety of roles. This qualification aims to equip learners with the ability to handle moral and ethical challenges, adhere to professional codes of conduct, and contribute meaningfully to the continued development of the health and social care field.

• By the end of this qualification, learners will be able to:
• Demonstrate critical understanding and application of health and social care literature, showcasing the ability to solve problems independently.
• Apply subject knowledge to address both familiar and unfamiliar issues in the health and social care environment.
• Recognize and navigate ethical issues in practice and research, upholding the need for ethical standards and adherence to professional codes of conduct.
• Appreciate the interdisciplinary nature of health and social care services and understand how various roles work together to provide comprehensive care.
• Communicate effectively by giving clear, accurate, and mature accounts of health and social care topics, participating in debates and discussions with both specialists and non-specialists.
• Develop transferable skills such as problem-solving, critical thinking, and communication, which can be applied to a wide range of professional settings.
• Motivate ongoing professional development, inspiring learners to pursue further education or career advancement within the sector.

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GAINING AN UNFAIR ADVANTAGE

Skills Hub

£11.5

GAINING AN UNFAIR ADVANTAGE

Update January 2025

Unlock the secrets to thriving in sales by focusing on what customers truly want and transforming yourself into a trusted advisor. This course offers actionable strategies to improve your sales performance, build stronger client relationships, and rise above the competitionall while maintaining professionalism and respect. From understanding customer needs beyond pricing to winning over new prospects and keeping them engaged, this course equips you with the skills to close more deals and create lasting connections. Whether you're new to sales or looking to refine your approach, this course provides the insights and tools you need to succeed in a competitive marketplace. Join us and transform your sales strategy today!

• <strong>Understanding Customer Needs:</strong> Learn about the 10 key customer wants beyond the lowest price and how to fulfill them effectively. "<strong> Becoming a Trusted Advisor: </strong> Transition from being just another salesperson to becoming a trusted advisor with 3 quick, impactful tips.<strong> Becoming a Trusted Advisor: </strong> Transition from being just another salesperson to becoming a trusted advisor with 3 quick, impactful tips.
• <strong> Winning Against Competition: </strong> Discover how to outshine your competitors by being better, not by bashing them, and maintaining respect in every interaction. <strong>Overcoming Excuses:</strong> Understand the two core types of objections and how to resolve them effectively.H51:H54
• <strong>Closing the Sale:</strong> Explore 4 different types of closing techniques and how to use them based on the situation.
• <strong>Phrasing and Confidence:</strong> Learn specific phrases and examples that will help you respond to objections with clarity and confidence.
• <strong>When to Walk Away:</strong> Recognize when its best to stop pitching to clients who are solely price-driven and focus on high-value prospects instead.
• <strong>Building Relationships with Prospects:</strong> Learn how to form strong relationships with new prospects, even when they are loyal to existing suppliers.
• <strong>Keeping Prospects Warm:</strong> Master techniques to keep prospects engaged throughout the sales cycle and avoid losing their interest.
• <strong>Persuasion and First Impressions:</strong> Understand what to say to prospects during your first interaction and how to persuade them to choose you over competitors.
• <strong>Understanding Objections:</strong> Learn what objections truly mean, how to see them as opportunities, and how they can add value to your sales interactions.
• <strong>Proven Techniques:</strong> Master the ""Feel, Felt, Found"" method, a 3-step model for objection handling, and effective strategies for isolating and addressing objections.
• <strong>Front-Loading Objections:</strong> Discover how to preempt objections by addressing them upfront, turning them into an advantage.
• <strong>Price Objections:</strong> Learn how to handle price concerns, recognize when clients are price-focused, and avoid clients who may not be a good fit."

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AI & MACHINE LEARNING

Skills Hub

£21

AI & MACHINE LEARNING

Update March 2025

Artificial Intelligence (AI) is transforming industries, enhancing workplace efficiency, and revolutionizing decision-making processes. This course provides a comprehensive introduction to AI, covering fundamental concepts, machine learning, natural language processing, and AI-driven business applications. Participants will explore AI's impact on various sectors, ethical challenges such as bias and data privacy, and strategies for responsible AI implementation. The course also addresses AI’s role in leadership, customer service, and innovation, equipping learners with the skills needed to thrive in an AI-powered world.

• By the end of this course, participants will be able to:
• Understand AI fundamentals, including its evolution, types, and applications across industries.
• Identify key machine learning techniques and their use in data-driven decision-making.
• Apply AI tools to optimize workplace operations, improve efficiency, and enhance customer service.
• Evaluate ethical considerations in AI, including bias, fairness, and data security.
• Develop strategies for responsible AI adoption and leadership in AI-driven environments.
• Implement AI solutions effectively while ensuring transparency, accountability, and ethical decision-making.

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AI FOR BUSINESS LEADERS - STRATEGY, IMPLEMENTATION & IMPACT

CSARN Business Security Academy

£499

AI FOR BUSINESS LEADERS - STRATEGY, IMPLEMENTATION & IMPACT

Update March 2025

This executive course is designed for business leaders, executives, and decision-makers who want to develop a business-level understanding of Artificial Intelligence (AI) and its strategic implications. Participants will learn how AI can enhance business performance, optimize operations, and create competitive advantages while navigating the evolving legal and regulatory landscape. By the end of this course, you will be able to identify high-impact AI opportunities, anticipate industry trends, and strategically implement AI solutions that align with your business objectives.

• Upon completing this course, participants will:
• Gain a solid understanding of AI models, key industry players, and market dynamics.
• Analyze real-world AI case studies to identify successful applications and avoid common pitfalls.
• Learn how to assess AI investments, calculate ROI, and manage budgets for AI implementation.
• Develop strategies to prepare businesses for AI adoption, covering people, infrastructure, and data readiness.
• Understand the legal, ethical, and security considerations of AI in business operations.
• Anticipate and navigate political and regulatory changes that impact AI adoption.

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CERTIFICATE IN HR- WORKPLACE COMPLIANCE, ETHICS, AND WELLBEING

Skills Hub

£600

CERTIFICATE IN HR- WORKPLACE COMPLIANCE, ETHICS, AND WELLBEING

Update March 2025

This course offers a comprehensive introduction to a wide range of essential workplace compliance, ethics, and wellbeing topics. Covering everything from mental health awareness and health & wellbeing at work, to anti-money laundering, cybersecurity, and anti-tax evasion, this course ensures you are well-equipped to handle modern challenges in the workplace. By exploring critical regulations such as the Freedom of Information Act, Bribery Act, and Data Protection Act, as well as ethical topics such as whistleblowing, harassment, bullying, and safeguarding, participants will gain the tools to foster a positive, ethical, and compliant workplace culture. Throughout the course, you will also delve into important compliance aspects, including fraud awareness & prevention, modern slavery, financial markets, and the essentials of financial regulations. The course balances legal knowledge with practical strategies for addressing and mitigating various challenges, making it ideal for anyone in a professional or managerial role.

• By the end of this course, participants will be able to:
• Understand key workplace regulations such as the Bribery Act, Data Protection Act, Freedom of Information Act, and more.
• Identify and respond effectively to issues of alcohol and drugs in the workplace, as well as harassment, bullying, and safeguarding concerns.
• Recognize signs of mental health issues, and understand how to support mental health and wellbeing in the workplace.
• Understand the importance of compliance with anti-money laundering, anti-tax evasion, and fraud prevention policies.
• Implement strategies for ensuring data protection and cybersecurity.
• Promote environmental awareness and responsible social media use in the workplace.
• Identify modern slavery issues and understand whistleblowing processes to maintain a transparent and ethical workplace.
• Enhance awareness of financial markets and financial compliance for organizational decision-making.

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